Protecting your personal data is a top priority for us. Here you will find a clear explanation of how ed33 collects your data, where it is stored, and who it is shared with.
We are transparent about what data we collect, why we collect it, and how long we keep it. No unnecessary data is collected.
Your data is never sold. Limited information may be shared with trusted partners solely for the purpose of delivering our services.
256-bit SSL encryption, two-factor authentication, and regular security audits — all in place to keep your data secure.
You have the right to request access to, correction of, or deletion of your personal data. Learn how to exercise these rights.
A straightforward explanation of what cookies ed33 uses, why, and how you can control them.
If you have any questions or concerns about privacy, please contact our data protection team directly.
Opening an account with ed33 requires you to provide certain personal information. It is our responsibility to be transparent about how we handle that information. The core purpose of this Privacy Policy is to clearly explain how safe your data is with us and how it is being used.
Ed33 complies with international data protection standards. Your name, phone number, and banking details are all handled with the utmost care. Every piece of information has a specific purpose and is never used beyond that purpose.
This policy applies to the ed33 website, mobile app, and all related services. By using the platform, you are considered to have accepted this policy.
In Plain Terms: Your data is held in trust. It will be used solely to provide you with our services — not to be sold, and not to be handed to advertisers.
When you create an account with ed33, some basic information is collected — including your full name, date of birth, email address, mobile number, and the password you choose. This information is essential for creating and managing your account.
To maintain high security standards and comply with applicable regulations, identity verification may be required in certain situations. You may be asked to provide a copy of your National ID (NID) or passport, proof of address, and a selfie.
When you use ed33, certain technical information is collected automatically. This includes:
Your payment method details — such as your bKash number or bank account number — are required when making deposits or withdrawals. However, card numbers and PINs are never stored directly on ed33's servers; they are handled by the payment gateway at a certified security level.
| Data Type | Why It Is Collected | Mandatory? |
|---|---|---|
| Name & Date of Birth | Identity verification, age confirmation | Yes |
| Mobile number | Login, OTP Verification, Support | Yes |
| Notifications, account recovery | Yes | |
| NID / Passport | KYC Verification, Regulatory Compliance | In specific cases |
| IP Address | Security Monitoring & Fraud Prevention | Automatic |
| Betting History | Account records, dispute resolution | Automatic |
Ed33 uses your data only for specific, legitimate purposes — nothing beyond that. The main uses are:
Your data is used to manage your account, accept and settle bets, process payments, and provide customer support. This is the most fundamental use — without it, the service simply cannot be delivered.
Automated systems analyze data to detect unusual login activity, multiple account attempts, or suspicious transactions. This is done to protect your account.
Certain data is retained and verified to comply with international Anti-Money Laundering (AML) regulations and other legal obligations.
We analyze how users interact with the site to continuously improve the experience. All analysis is aggregated — no individual user profiles are ever created.
Your mobile number and email are used to send important account updates, security alerts, and customer support responses. Promotional messages are only sent with your consent, which you can withdraw at any time.
ed33 never sells or transfers your data to advertising companies, data brokers, or other betting platforms. This is an absolute policy we do not compromise on.
Ed33 uses multiple layers of security to protect your data — not just in policy, but through technical safeguards that are actively enforced.
All data transmissions are protected with 256-bit SSL (TLS 1.3) encryption — the same industry-leading standard used by banks worldwide. Data stored on our servers is also kept in encrypted form.
Your password is never stored in plain text. It is converted using the bcrypt hashing algorithm — a one-way process, meaning even ed33 staff cannot read your password.
Enabling Two-Factor Authentication (2FA) on your account adds an extra layer of security. Each time you log in, a one-time password (OTP) is sent to your mobile — so even if your password is compromised, your account stays protected.
An external team of specialists conducts regular penetration testing and security audits. Any vulnerabilities identified are resolved promptly.
Ed33 staff receive regular training on data privacy. Only employees who need access to specific data are permitted to view it, on a strictly need-to-know basis.
In the event of a data breach — though every effort is made to prevent one — affected users will be notified as quickly as possible and protective measures will be taken immediately.
Cookies are small files stored in your browser. ed33 uses cookies to improve your experience and keep the site running smoothly. Without them, staying logged in, remembering language settings, and security verification would not be possible.
You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may prevent you from logging in or placing bets on the site. ed33 gives you the option to set your cookie preferences on your first visit.
Your data is not kept indefinitely. A specific retention period applies to each category of data:
When the retention period expires, data is securely deleted or anonymised. You may also request deletion of your data when closing your account; however, certain information must be retained for a specified period to meet legal obligations.
You have a number of rights over your own data. ed33 respects these rights and makes them as easy to exercise as possible.
You may request a copy of the data we hold about you. It will be provided within 30 days.
If any of your information is incorrect or out of date, you can request a correction. Our support team will update it promptly.
When closing your account, you may request that your data be deleted. Where legal obligations apply, certain data may need to be retained.
You can request that the use of your data be restricted for specific reasons, such as when the accuracy of the data is in dispute.
You can request a download of your data in a standard format (CSV/JSON).
You can object to promotional communications or certain types of processing. This takes effect immediately.
To exercise any of these rights, email us at support@ed33.xyz or reach out via live chat. We typically respond within 30 days after verifying your identity.
Ed33 strictly prohibits anyone under the age of 18 from using the platform. Date of birth is required at registration, and documents are verified whenever there is any doubt.
We never knowingly collect information from children or minors. If we become aware that a minor has created an account, that account will be immediately closed and all associated data will be deleted.
Parents are encouraged to install parental control software on their children's devices. If you suspect an underage user has an account, please contact support immediately.
Ed33 may update this Privacy Policy from time to time — due to changes in law, new technology, or updates to our services. If significant changes are made, users will be notified clearly by email or through the site.
The "Last Updated" date at the top of this page shows how current the policy is. Continued use of the platform after any changes constitutes acceptance of the updated policy.
For any privacy-related questions, complaints, or requests to exercise your rights, please contact us at:
We may need to verify your identity before processing a privacy request — this is purely for your protection, to ensure no one else's data is inadvertently sent to you.
Frequently asked questions about privacy and account management.
Your data is protected, your money is safe. Register with ed33 and enjoy Bangladesh's most trusted betting platform.